Smart Dubai: Data compliance tool

Experience Design • Data visualization

The data compliance tool (DCT) will facilitate the interaction between Dubai Data Establishment and Government Entities.

Our inspiration

Dubai city is the world’s first city where the sharing of data is mandated by law and to demystify the data regulation framework and create an ecosystem where data can be shared securely, effectively, and for maximum benefit.

A great experience strategy starts with clarity and focus

The challenge was to simplify the process of converting all paper and manuals in the data compliance process to be digitized and automated, and present data in effective and interesting ways that can be easily understood for all users' segments.

How we helped

Our research and design team worked with BBI-Consultancy data team to explore how best to use the convent manual process in a digital, and visual direction.

01. Data visualization
01. Data visualization

Our focus is to choose the right visualization for every piece of data and make it easier for decision-makers and internal teams to understand, detect patterns, and trends.

02. Process simplification
02. Process simplification

There are 9 business processes needed to be implemented from different departments to achieve the vision. Each step has weight and different ways of visualizing and objective.

03. Monitoring
03. Monitoring

Display customized dashboards containing a variety of information that covers all the business processes and gives a personalized view of the gathered data.

04. Self-Service
04. Self-Service

Each entity has owned self-service through the business processes to complete each element of compliance based on requirements set in the data manual.

Our approach to Smart Dubai

01. Find Insights

• Understanding the domain
• Stakeholders interview
• Hypothesis definition
• Product Decomposition

02. Define Concept

• User journey map
• Information architecture
• Rapid Prototyping
• User testing
• Product Concept validation

03. Design desirable Product

• Wireframes
• Expert UX/UI Review
• UI Design
• Data visualization
• Design QA

Users segment

To create useful applications for collected data, we must keep into consideration different user segments within the ecosystem. This opened the door for the exploration of more complex use cases and scenarios.

01. Entities teams
01. Entities teams

01. Admins
01. Admins

03. Managers
03. Managers

04. Government
04. Government

USER FLOW (Is To Be)

Create task flows to complete each task while covering all business opportunities, avoiding users’ confusions, increase efficiency and put useful constraints to keep the consistency of data gathering.

Information Architecture

In IA we cared about grouping, organizing and labeling sections of related items to easing the navigation and meeting the users’ mental models.

Value delivered

We built a compliance tool that made it easier for all entities within the Dubai governmental ecosystem to get a personalized, customized dashboard, collected and analyzed data automatically based on their needs.

Humanization through VISUALIZATION

In order to be utilized, all of that gathered data needs to be presented in a way that's easily understandable. Our focus is to choose the right visualization for every piece of data and make it easier for decision-makers and internal teams to understand, detect patterns, trends, and outliers in groups of data.

We had the incredible honor to share our thoughts and work towards UX at Smart Dubai and to take the concept into an awesome experience.

Core activities

Wireframes
UI Design
Walkthrough Testing

Wireframes
UI Design
Walkthrough Testing

Industry

Big data
Data visualization

Location

United Arab of Emirates

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Smart Dubai – Data compliance tool

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